Masterclass series

ABC Masterclass Series – evening virtual sessions to support individuals in GP Practices, PCNs and colleagues across Primary Care.
These sessions are designed to address the issues that affect your local services and provide an opportunity to explore innovative ideas and practical solutions with subject matter experts.

For more information, please contact abc.webinars@nhs.net

ABC Masterclass – Managing Change

6 July | Speaker: Katherine Saunders, CEO Alliance for Better Care

So… you’ve got your project plan, you’ve mapped your stakeholders and you’ve worked out your comms but making changes in your practice or PCN is still feeling like an uphill struggle? Penguins may be the answer to all your problems!

In this session, Katherine takes the group through Kotter’s 8 step model for change in “Our Iceberg is Melting”. Attendees had the opportunity to hear the theory and then talk through how it has been and can be practically applied in primary care at a practice, PCN and wider level.

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ABC Masterclass Service Development

An interactive workshop for anyone currently leading a service, or those looking to establish or improve a service within their practice or PCN.

The session focuses on:
– Scoping the issue
– Prioritising work
– Who to involve and who should do what planning resource
– Communicating well, avoiding common pitfalls, celebrating success

Katherine takes the group through real life examples and share tools and templates for you to use after the session.

Speaker: Katherine Saunders, Chief Executive Alliance for Better Care

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ABC Masterclass – Marketing and Communications

Hosted on 30 March | Speaker: Jasmine Plowright, ABC Comms

This session focuses on:
– Establishing a brand for PCNs and Practices
– Developing a manageable communications strategy
– Innovative ways to reach key audience groups
– Creating a crisis comms plan of action
– Cost-effective marketing tools and solutions for your team

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ABC Masterclass: Managing Yourself

This is the second in a series of Masterclasses for PCN Clinical Directors and anyone in a PCN who would find the topic of interest – hosted on Tues 23 Feb 2021.

Topics covered:
– How does who you are affect how you lead?
– Does your reputation line up with your self-concept and identity? If you don’t know, how might you find out?
– Where does leadership development come into this?

Hosted by: Dr Michael Bosch
Speaker: Anna Springett, Chartered Psychologist and Senior Practitioner Coach

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ABC Masterclass: PCN Finance

The first in a series of Masterclasses for PCN Clinical Directors and anyone in a PCN who would find the topic of interest.

Areas covered:

– Do you have PCN funds burning a hole in your pocket?
– Are you unclear what you can and can’t spend money on?
– Are you confused by P&Ls, I&Es and any other acronyms.

Hosted by: Dr Michael Bosch
Speakers: Katherine Saunders, Chief Executive and Katrina Clements, Financial Controller from Alliance for Better Care.

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PCN Frailty PLT Non-Clinical – 11 Nov

> Wellbeing Advisors and Age UK  - Speakers Nicola Boreham & Dana Bignell
> Introduction to Resilience – Emma and Charlotte, Annies Training Company

Hosted by Katherine Saunders, Chief Executive, Alliance for Better Care

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PCN Frailty PLT Clinical Session – 11 Nov

What is frailty, comprehensive geriatric assessment, how do we spot those patients who are declining?
Speaker: Ruth Hartley

Deprescribing in Frailty
Speakers: Reham Al-Shwaikh, Viktor Menkav and Simi Mudhar

Hosted by: Dr Terri Lovis

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ABC AGM – 29 April 2021

Celebrating a year at the sharp end of General Practice. Update included a review of 20/21 and plans for the year ahead.
Hosted by Chief Executive Katherine Saunders.
Speakers include: Dr Pramit Patel, Dr Emon Malik, Caroline Upton, Lena Abdu, Dr Jonathan Leung, Dr David Mckenzie, Dr Michael Bosch and Katrina Clements.

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Is a Health Creation Revolution underway in East Surrey? – 15 October 2020

A webinar for partners in NHS, local government and charitable sector plus all citizens interested in the health and wellbeing of our communities.

Lord Nigel Crisp has recently published a highly influential book which encourages us to “take off our NHS spectacles” and consider moving beyond the treatment and prevention of disease, to providing the conditions for all in our communities to be healthy. In his book, Lord Crisp calls for a new partnership between the NHS, government & the general public to build a healthy & health creating society, encompassing the need to urgently address health inequalities and threats to planetary health. Healthy Horley PCN have been building partnerships to implement this vision at the local level over the past year ​and we would like to share our progress.

We invited all interested parties across East Surrey to come together and see how we might develop this approach further to allow health in our communities to not only recover in the wake of COVID-19, but to flourish. ​


– Lord Nigel Crisp, Independent crossbench member, House of Lords, Former CEO of the NHS in England 2000-2006

– Dr Gillian Orrow, GP and Community Development Lead, Healthy Horley PCN

– Katherine Saunders, CEO Alliance for Better Care

– Merron Simpson CEO New NHS Alliance

– Dr Tom Rustom, Clinical Director Horley PCN

Lord Crisp’s book “Health is made at home, hospitals are for repairs: building a healthy and health-creating society” is available at: www.healthismadeathome.uk

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Get in touch

If you’d like to hear more about Alliance for Better Care and what we do, get in touch.

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